How about including an example of a time when you've done this before? Amazon, Go to company page Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Manager call 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. The process took 7 weeks. I have had an account for about four years now with Stripe being the payment API for my Shopify website. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. This is a straightforward question. Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. It felt dry. ", "I have recently learned to swim. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. ", "When I first began my IT career, I started as a temp with an agency. Interview Questions Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. The interview was performed extremely professionally. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. Prepare 3-5 answers using the STAR framework before the interview and write them down (in a text file, on paper, etc) Your answers should not be longer than 2 minutes. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. It felt dry. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Stripe is a financial infrastructure platform for businesses. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Please note that all salary figures are approximations . I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. Team is young and active. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Recruiter call 2. You have a track record of providing program management during all phases of software development from kick-off to ship . I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. Of course, I understand that this will take many years of dedication and hard work. Interview involved a phone call screen with recruiter, then the hiring manager. "I'm most excited about being a part of Stripe's company culture. Explain Agile Methodology. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. ", "I think the focus you place on the customer is highly impressive compared to your competitors. Learn more here. The search engine and details about today's forecast are able to communicate through an API. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. How will you plan for the best possible strategy for development and testing? This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. - Why Stripe? Coordinate non-engineering teams 8. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. I interviewed at Stripe (San Francisco, CA) in Apr 2020. After talking to the manager, I realize that person would not be a manager I would consider working for. Can you design a mobile phone for 3-6 years old kids? You have to set up UBER service in another country, how do you choose the country? Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. How to Answer: Why Do You Want to Work Here? Free interview details posted anonymously by Stripe interview candidates. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! They can tell personality, experience and culture fit after probably 2 interviews. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. It is okay to brag a little bit when answering this question. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. People want simple, easy products, which they can understand. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. They feel like trick questions, trying to trip you up. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. What's your most relevant experience for Stripe program manager stripe a Senior Manager. If I had to choose one, I would say Bill Gates. ", "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards.". Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. It kick-started my career. It consists of 4-5 interviews, each lasting for about an hour. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. One of the most interesting projects was a fingerprint-based ATM system. It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. I found little information on this so I wanted to tap into the blind community! Manager call Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. The recruiter kept me updated on my progress and what was to come. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. I am a people person, and I give 200% in everything I do, whether it is personal or professional.". The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. 1. Recruiter call What's the typical progression for members of this team? I applied online. The process took 2 months. ", "I've spent the last three months learning Portuguese in my spare time. "I keep up to date on new technologies and trends through a variety of sources. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. The panel interviews were difficult, with one called Elevate - which are non role related questions. ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. Your interviewer wants to hear the experience you have doing just that. You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? If so, at a high-level what are they asking for? Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation The candidate experience with the recruiter was exceptional. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Interview Guide Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. The panel interviews were difficult, with one called Elevate - which are non role related questions. I interviewed at Stripe (San Francisco, CA) in May 2022. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". I have 4 virtual rounds. 2. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. "I have signed non-disclosure agreements in the past; although I am not currently under one. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. This will highlight your trustworthiness and motivation. I interviewed at Stripe (Bellevue, WA) in Feb 2022. Providing excellent client service is at the heart of what I do professionally, and I find that the aspect of my career that I most enjoy is working closely with clients. The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. Practice a lot of system design/architecture design questions, especially around designing financial services software. The candidate experience with the recruiter was exceptional. The recruiter will answer all those questions for you. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. The process took 2 weeks. For example, you might share that you enjoy beat-boxing or making origami swans. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. The team loved having it and found the training program to be quite useful and efficient. To put it simply, APIs provide the infrastructure of the internet. Stripe is a financial infrastructure platform for businesses. Anonymous Interview Candidate in Dublin, CA, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. or "why should we hire you?". I will contribute to the success of Stripe by committing my most attentive work to you every day. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. What are the risks in each? "I'm looking for compensation that's in line with my qualifications and experience. How do you deal with underperforming team members? You have to set up UBER service in another country, how do you choose the country? Stripe is a financial infrastructure platform for businesses. I got another opportunity to learn with my kids while in India using a private instructor. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. I've always enjoyed learning new languages, and my interest was sparked in particular by one of the client teams that I work with in Brazil. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. 3. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. Interviewed with a hiring manager. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. Team is young and active. I enjoy cooking and fine dining.". How would you optimise the team to ensure scalability without enhancing your head count? How do you work towards delivering? ", "Meetups, blogs, Wired.com, Ted talks, and other groups.". While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. As such, hiring managers are looking to hire the best of the best. 4. Salary information comes from 36 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". 2 months. 2. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. Have you ever resolved a conflict in your team? Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. No consideration for a professional already working in a full time job. 1. ", "Thanks for asking. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. If you were CEO of current company what would you change? Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. Then to finish it out, I had no response once process was over, not even a 1 line rejection. This is a great start! 3. Anonymous Interview Candidate in Dublin, CA, I applied online. The recruiter kept me updated on my progress and what was to come. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. Stripe is rebuilding the economic infrastructure of the internet. Highlight the steps you took to seamlessly implement new information and successfully complete the project. ", "I've been working with cross-functional teams for the past years to support and scale workflows, ensuring smooth execution of the operations. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. ", "I currently run a meetup group in our city for ultimate frisbee! They could condense quite easily. I interviewed at Stripe (Dublin, CA) in Jun 2021. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. "I have used a variety of team-based messaging applications. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Managers at Stripe. Have a question or concern? The candidate experience with the recruiter was exceptional. Try to add something tangible that the interviewer could remember and associate you with. ", "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat.". Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. It's exhausting, extremely time consuming & unnecessary. Had 5 interviews across 2 days with a panel of interviewers . Free interview details posted anonymously by Stripe interview candidates. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. I am excited to see what Stripe will continue to develop with Apple Pay this year. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. Any thoughts on Stripe, around culture and comps specifically? I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Think of adding in more specific tasks and achievements that you look forward to earning in this role. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. It sounds as though you have done your research! Have you ever been in disagreement with the entire team? Pretty much overnight, my TA responsibilities increased tenfold. The Hiring Manager Screen is your interview with the hiring manager. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). We strive for humility as individuals and as an organization. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. I would not recommend interviewing at Stripe. I had to chase the recruiter multiple times for feedback and next steps. Interviewed with recruitment team. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Get $5 off your first Resume Review with a Recruiter or Expert from your target company, The role of a Stripe Technical Program Manager, American Express Data Scientist Interview Guide. Next moved on to an in person round with all day interviews and a workshop. Would you be able to share that information with me? I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Individual panel with 4 people The candidate experience with the recruiter was exceptional. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. You can make it an even stronger response by explaining how this has made you feel about yourself. ", "I am quite familiar with Stripe for business. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. 3. You are the user, this interview is the product, what is your feedback? Out of the office, I use the GYM, time with family, and friends. - Describe a time you faced resilience in the face of ambiguity. "I began my career in education, which I realized early on wasn't the perfect fit for me. - How do you consider impact of the user in all of your decisions? Recruiter call I felt disrespected by this and withdrew my application. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. Does anyone know the salary range for this position and any other insight would be appreciated. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. - Tell me about a time you took a risk that failed. ", "I recently completed my diploma in information technology. Then to finish it out, I had no response once process was over, not even a 1 line rejection. Focus on non-work-related skills or hobbies. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. The individual panel was interesting. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. Got an interview coming. New job, VP, global company, high visibility. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. "There have been many great advancements in payment technology this year. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. It felt dry. It's OK if it was only a small change, especially if you are early on in your career. I was excited to run with the opportunity and grow from it as a leader! I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. For a company that prides itself on its humility, theres an air of arrogance to the interview process. ", "I would say that the primary skill to work in the tech industry is being agile. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. I interviewed at Stripe (Dublin, Dublin) in May 2022. Individual panel with 4 people Stripe Program Manager Interview Questions Updated Sep 2, 2022 Find Interviews To filter interviews, Sign In or Register. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points.